The former CIO of Google and founder and CEO of ZestCash, Dr Douglas Merrill, says companies stuck in traditional management practices risk becoming irrelevant and leaders should not be afraid to do ‘dumb’ things.
"Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives, the cumulative experience of many masters of craftsmanship. Quality also marks the search for an ideal after necessity has been satisfied and mere usefulness achieved." Willa A. Foster